07, Apr, 2020

Getting Schooled

I’m Todd and today we discuss about getting schooled . I walk out of a classroom 100 doctors and think “I can’t believe they listen to me.” It just kinda cracks me up! You know I’m not a doctor. I’m just somebody that’s been in the field for a long time. In fact, my very first job and I said “you know my husband’s left me and I don’t have a job and I don’t have a college education.I have no idea nothing about computer systems,” and i called my female friend. I mentioned “I don’t know what i’m going to do,” and he or she said “well my medical professional’s hiring”. I said “well what type of physician do work for?” She mentioned “opthamologist”. I inspiration that was once a foot medical professional. I didn’t understand that it was once eyes.

Getting Schooled

I spent the first 20 years of my career in a practice trying to implement software and as the office major. I have a whole lot more to do than to worry about the software. The software should be so easy that it’s your least concern. You can look at anybody at the software companies up there teaching and say “yeah that’s easy for them to say” but when you get somebody, who’s using the software to get up and say “here’s what we do and here’s how we do it and and we might do it a little different over here,”. So, now the people with the education conferences are connecting with doctors and office managers that are actually using this every day out in a practice.

We’ve been having CPO classes for our internal employees. I’m so proud, we have 59 people currently that have achieved industry certification. We’re going to continue working on that until all 300 Eye finity employees are certified. ” When you’ve got people that are working in different offices in different locations, it’s easy for them to say “Okay here’s my little piece of the world. I’m going to take care of this and this one’s taking care of that,” and when that happens, they don’t understand each other. When I first came on board. I said “Okay, who is this team? What do you do? How do you do it? and why do you do it?”

They named themselves. They said “This is who we are. We are Education Resources.” They’re in reality notable.We all intertwine and we’re much better together than we are separate. We really really invest. We invest in our customers in the training and making sure that we have the development. I just dearly love to discuss about it and mentor help grow other people, inject some passion for the industry in other people. That’s what I love to do.

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